Customer Reviews

It was so nice to meet Chip. He was so helpful. He listen to everything I wanted. I’m just so happy! Thanks so much Chip! 🤗

I cannot express the amount of gratitude I have for these guys!! I would 10 out 10 recommend Travers Auto Sales to anyone looking to get a new car. I was having one of the worst days, found out my car was stolen at 9 am on January 31rst. By 3pm that day Charles had me in a new car. Quick and painless, didn’t waste a whole day, I was in and out and on my way home. Very friendly, made sure I was picked up and brought to the dealership, Martino, I think that was his name, sorry if I got it wrong, is a very good driver and made feel comfortable. He’s a good kid!! My whole experience with them from start to finish was nothing but exceptional. A godsend and a blessing!!!

We have bought two cars from here in the last year. The first car we wanted wasn’t ready and Charles delivered it to six flags for us! The second one, we were able to get what we needed for a trade in. Charles always has our back and makes it all possible!

Thomas was great 👍. They put me in the vehicle I was looking for!

Excellent service, it helped me a lot 100% recommended

Charles took the time to listen to my wants & needs when looking for a new vehicle. He helped me find the perfect vehicle for my family. & Justin the finance manager was great to work with and explained things well. We will definitely be back again.

Good service, excellent attention and the best in Spanish

Very good dealer with beautiful cars and excellent customer service

Very good experience 👏🏻👏🏻

Staff especially Thomas Chudy and Keith Taylor are amazing salesmen. They don’t pressure you and they exhaust every means to get you to walk out with the Vehicle that you wanted!!

We came to Travers because we bought 2 campers there and now we were in need of a newer pickup. Shawn was our salesman and he hooked us up with a beautiful Ford F-150. Soon as we laid eyes on it we new it was ours!! We not only had the best salesman ever but him and I clicked, as we had so much in common! U know how it feels when u meet someone for the 1st time and u just feel like you've known them forever...that's Shawn our friend for life!! If your looking for a Vehicle find Shawn he'll do u right and work hard to make it happen. Paul and Barbe Carel!!! We love u Shawn!!!

Five Star SERVICE‼️Make sure you ask for Juan Luna..

I looked up the definition of rockstar and it said SHAWN. Shawn was a rockstar he was awesome. I needed a car and he delivered. Quicker than JIMMY JOHNS. He deserves a raise and a praise. 5 stars to shawn

Everything started out great. And then it became difficult to get a phone call answered and the cracked windshield repair they promised on the car I just purchased. I don't even know if this site is even still open. That's how ghosted I feel.

If you are thinking about buying a vehicle here, read this first. When I arrived, no one greeted me on the lot. I walked into an empty building and had to announce myself before anyone noticed I was there, then multiple employees came out of the back office. Eventually, I was helped by Alex, who was polite and helpful, and even gave me a fair trade-in value. He was the one person who tried to help me during this time. I showed him the vehicle I wanted — the same one listed on their website — only to find out it wasn’t actually on-site but “at a repair facility.” Wanting to get into a new vehicle quickly, I decided to move forward anyway. During the process, they repeatedly tried to steer me toward other vehicles that didn’t fit my needs. When it came time to sign paperwork, I noticed they’d added GAP coverage and multiple aftermarket warranties I hadn’t agreed to, and the price was higher than originally discussed. I should have walked away, but gave them the benefit of the doubt. We corrected the price, I signed, and they provided a loaner vehicle while mine supposedly underwent “basic maintenance and inspection.” Two weeks passed with no contact from the dealership. I had to call multiple times per day for another two weeks before anyone responded. When I finally picked up my truck, I was told the title would arrive in 30 days. It took months. I never received the title on time, and my calls were ignored again. After several in-person visits and being told to “re-sign paperwork” because of supposed “errors,” I went through this same process four times. Eventually, I contacted the main location and learned the manager at this branch hadn’t been submitting the paperwork at all. After threatening to get my lawyer and the state involved (since repeatedly reissuing temp tags is illegal), I finally got my title — immediately. A few months later, the truck suffered a major engine failure. My shop discovered that the dealer’s repair facility had previously tried (and failed) to fix a timing issue, which they never disclosed to me. That botched repair caused the failure. I ended up spending thousands of dollars to fix it, plus additional repairs for other hidden issues they never mentioned. I’ve bought many vehicles from different dealerships, and this was by far the worst experience I’ve ever had. The management here clearly does not care about customers — and based on reviews from former employees, it seems they don’t care about their own staff either. Before posting another copy-and-paste response to this review, you can contact me directly to discuss compensating me for the thousands of dollars I’m out because of your shady business practices.

Drove half an hour, after reaching out about a vehicle I was told was still available. Just to get there and be told it’s been 99% sold and has been test driven since Saturday.

Only leaving one star because 0 is not an option. I bought a $31,000 vehicle from here and has been 6 months or so and I have already spend over $10,000 dollars fixing the vehicle!!!! Dont say i didnt buy your warranty either because i bought one through my bank for cheaper with the vehicle loan and thats not even included in the cost of repairs!!!! Don't say not buy from here!!!! I knew people on the inside that no longer work here for moral reason!!! Run!!!! And I will be looking for ways to go about making this right!!!!

Dishonest. Bait and switch. Avoid! Responded to email solicitation for Travers to by my vehicle. Received confirmation in writing (text message from sales rep who I spoke to on the phone also) of a range for value of the vehicle pending their inspection. It unfortunately lost a $10 relay in their parking lot during inspection causing a temporary starting issue but that was promptly addressed and the vehicle subsequently ran great. They made a final-offer $1800 below the low end of the range *committed in writing* (text message) but couldn't tell me anything wrong with the vehicle and would not honor their commitment. This was a 1.5 hour drive each way. Don't waste your time and effort on a dealership that practices dishonest sales like this.